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Price, Availability and Shipping Info:

(updated 06/12/2010 )

The following outlines our latest ordering and payment policies. Note that we are usually back-ordered at least 1-2 months. Pre-paid orders ARE given preference! Checks are not deposited until just before the machine is ready to ship.

 

ORDERING:

  • As of January 1, 2009, the standard MC Cable Cutter & Pigtailer is $2295.00 plus shipping (and your state and local sales tax--Florida companies only!). Non-Florida companies must arrange to pay their own sales tax directly to their state or local tax authority. (Price and Specifications subject to change) 

  • To place an order, download the "Company Info" form HERE ( 17k), fill it out and fax or Email it back to us. Refer to the "Order Form" HERE ( 51k) for pricing and availability. To save time and resources, please indicate the items you need in the "Comments" section of the Company Info form. Fax it to (386) 575-3040 or Email to info@mccutter.com, anytime. No cover page is necessary or desired. Please indicate if you will need a W-9 from us sent along with your quote.

  • From this information a quote will be generated and Emailed or faxed to you--note your preference. Please review the information on the quote for accuracy and let us know if there are any errors. The quote will be valid for six months but is non-binding.

  • If you wish to establish credit with us, we'll need your company's "credit and info" sheet faxed along with the above. Or we can send you a standard credit application if you need one. Note that preference IS given to pre-paid orders!

  • NOTE: If you want to or have pre-paid, we won't deposit your check until just before the machine ships and we will call you first to verify.

  • UPDATE: As of January 1, 2005 we stopped offering the 30-day "Try It, You'll Like It!" trial.  ALL SALES ARE FINAL!  We will always buy your used machine from you at a fair price.  The better the condition the better the price.  Call us for details...


DISCOUNTS:

  • Pre-payment Discount: 5% off everything including shipping. In the event we are back-ordered, and you want to or have pre-paid, we don't deposit your check until just before the machine ships and we will call you first to verify.

  • Multiple Order Discount Policy: 2 machines ordered within 60 days: 5% discount on each, 3 machines within 60 days: 8% discount on each. 4 or more machines withing 60 days 10% discount on each. The pre-payment discount will also apply... Discounts are retro-active so if you buy 1 machine and decide you want another, you can take advantage of the discount.

  • Dealer/Distributor Discount: As long as we are back-ordered, we will not be offering any D/D discounts. We encourage you take advantage of the Pre-payment discount or to have your customer contact us directly.

  • Local Pick-Up Discount: If you are local, there will be no shipping/handling charge and you can deduct $50 from the total before sales tax if you do not need or want the crate.

  • Although machines are usually shipped in the order that they were purchased, we reserve the right to give preference to pre-paying customers.

  • Discounts do not apply to parts or accessories when not ordered with a machine, prepaid or not.


PAYING:

  • As of June 1, 2010 we no longer accept PayPal. Please take advantage of our pre-payment discount! Sorry for any inconvenience this has caused.

  • Sorry, we do not currently accept credit cards, although payment with credit cards through PayPal, can be arranged if you call us for more information (there will be a 4% fee on the total including shipping although discounts may apply).

  • Our revised payment terms are: 30 days: NET, Pre-Payment: 5% discount. After 45 days you will be billed for the 1-1/2% late fee which is compounded monthly. After 60 days you'll be billed again and will become a "cash only" account. Your account will also be referred to a collection agency. We are a small company, not a bank. Help us keep costs down by paying promptly! 30 days NET means payment WITHIN 30 days, not after 30 days... If your company has another type of payment policy, please call us beforehand so we can adjust for any fees to be added to the invoice.

  • We usually invoice in "batches" effective the day the machine was shipped. Be sure to download the "Company Info" form HERE ( 17k) and indicate who the invoice/statement should be sent to for timely payment. As a rule, we only send one invoice/statement to you after the machine has shipped. 


SHIPPING:

  • Machines are shipped via FedEx Ground or your preferred carrier from Zip 32738. Expedited shipping (ie: "overnight" shipping) is quite costly and will be billed to your account directly--we do not offer "overnight" style shipping.

  • Let us know if you want or need a tracking number. It will usually be Emailed to you but not always.

  • We would be happy to ship to Canada or Mexico using YOUR shipping account and YOUR customs agent. A $10 customs paperwork fee applies.

  • Parts and accessories will be shipped via USPS Priority with Signature Confirmation so be sure you have someone willing to sign for it. Most accessories ordered with a new machine will be included with the new machine. Some accessories will have to be shipped separately and some will be drop-shipped directly from a distributor.

  • 71lbs shipping weight (without optional parts or accessories). To avoid damage, the max weight per package is 75lbs.

  • We do not include packing slips with our machines or accessories.

  • Shipping is included in the total before the pre-payment discount.

  • When you get the machine, check for damage and call us immediately if there is any. Note how the machine is attached to the crate. The crate makes a very good container for the machine when not in use.

  We proudly recycle clean packaging and many other materials! 


UPDATE ON FAXES: Since we are registered with the FTC's "Do Not Call" Registry, any unwelcome phone calls or faxes will be reported to them for potential law enforcement action! ID headers on faxes are required by law! Also note that you will have to disable "Caller ID Block" in order to get through! (usually *82) Our Phone and Fax numbers are below.


CONTACT INFO

If you would like to order or just have additional questions feel free to Email us or contact us at the numbers or addresses listed below. 

ATTENTION! Please note that we do not have "office staff" and phone calls may not be answered because we are in the shop.

  • If you need to order parts or blades, fax the order to us, we'll process it that evening, and we'll include your invoice with the order. If you need overnight service, give us a call and we'll see what we can do.

  • Technical Support questions are usually returned promptly and at any time of the day or week!

  • Sales or Order status inquiries may not be returned promptly, no matter how often you call. Please direct your sales/status inquiries via Email and be patient for a reply.

We invite you to tell us what you think about our web site or maybe you have a question or even a tip you'd like to share about using the MC Cable Cutter & Pigtailer.  Please leave your contact information so we will be able to reach you in case we have any questions.  Your privacy is important to us and any and all information you provide us will be held in the strictest confidence.  Thank You! 

McCutter, Inc. Mailing, Shipping and Payment Address:

McCUTTER, Inc., 1930 N. Kingway Drive, Deltona, FL, 32738

McCutter, Inc. Phone Numbers:

Office/Cell Phone: (407) 474-6400 (hours: 9-6 E.S.T.)

Machine Troubleshooting and Tech Support calls are answered promptly and at anytime of the day or week.

Be sure to leave a voicemail if there is no answer...

Many times we are in the shop and cannot hear the phone but check for messages frequently.

Fax:  (386) 575-3040 (anytime--see notes above)


Incorporated in the State of Florida in 2001

Sales, Purchase and General Information: info@mccutter.com

Honorary President, Inventor and Consultant--Carl H. Vorpahl: 1923-2005

Vice-President, Secretary, Marketing & Promotional Information--Linda Moran

CEO, Production & Development, Chief Fabricator, Webmaster and Technical Information--Bob Moran

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